Excel 2010 - cannot access 'save as' dialogue

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Byz
Posts: 5
Joined: 15.11.2012 19:56:59

Excel 2010 - cannot access 'save as' dialogue

Postby Byz » 17.09.2013 23:55:22

Hi,

Our company recently upgraded to Excel 2010. Since then I cannot access the 'save as' dialog box in Excel if Dexpot is running (or if Dexpot has been running). When I try and access the save as dialog, nothing appears and Excel freezes.

Is this a known problem? I am running the latest version of Dexpot. I cannot find a solution on the forum.

Thank you,

Byz

Byz
Posts: 5
Joined: 15.11.2012 19:56:59

Re: Excel 2010 - cannot access 'save as' dialogue

Postby Byz » 22.09.2013 19:11:27

Hi,

Could I get a response to this please? I have paid for Dexpot, and I'm currently not able to use it.

Thanks,

Byz

Edit: I should also mention that I have tried assigning Excel to a particular desktop. Doesn't make a difference.

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Patrick
Developer
Posts: 7380
Joined: 04.03.2003 14:51:26

Re: Excel 2010 - cannot access 'save as' dialogue

Postby Patrick » 23.09.2013 00:40:07

:dex:

The problem is not reproducible on any of our test systems. Does it still occur with the latest version (build 2373)?

Do you have any "Desktop Rules"? If not, please enable the Dexpot log file, restart Dexpot, reproduce the problem and then send me the log.

Byz
Posts: 5
Joined: 15.11.2012 19:56:59

Re: Excel 2010 - cannot access 'save as' dialogue

Postby Byz » 25.09.2013 22:03:08

Hi Patrick,

Thanks for your help. Turns out it was due to a plugin. Disabled it, and can use Dexpot again.

Byz


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