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Crashes on Windows XP

Posted: 25.03.2012 16:49:21
by watchmaker
Build 1805-WK3 crashes two or three times per hour. Reverted to WK2PPP.

Re: dexpot loses my windows

Posted: 25.03.2012 16:59:15
by Patrick
According to my magic crystal ball, the crashes occur in user32.dll at offset 0x01948d. Correct?

Why are using the debug builds from this thread anyway? Do you have trouble with lost windows?

Re: dexpot loses my windows

Posted: 25.03.2012 17:33:26
by watchmaker
Instruction at 0x77d3baad tried to access memory at 0x0080a004. The same crash on wk2-ppp after using wk3.

PS. These addresses are from wk2-ppp, on wk3 they may be different.

Re: dexpot loses my windows

Posted: 25.03.2012 17:35:31
by watchmaker
Sometimes Dexpot loses Office 2003 Agent (or makes it inaccessible) when placing two or more Word windows on different desktops. If I move the windows to Desktop 1, the Agent becomes accessible again.

Re: dexpot loses my windows

Posted: 25.03.2012 17:45:53
by Patrick
The absolute address isn't really useful. I'd need faulting module and offset. Anyway, the crash has nothing to do with wk3. It's a Windows XP problem, that's already fixed in Dexpot 1.5.16. The fix will be in the next 1.6 beta as well.

watchmaker wrote:Sometimes Dexpot loses Office 2003 Agent (or makes it inaccessible) when placing two or more Word windows on different desktops.

Office Agent? The text-to-speech talking character thing?

Re: dexpot loses my windows

Posted: 25.03.2012 17:51:30
by watchmaker
Office Agent? The text-to-speech talking character thing?


The funny paper clip with eyes which displays tips and notifications.
agent.bmp
agent.bmp (32.87 KiB) Viewed 8563 times

Re: dexpot loses my windows

Posted: 25.03.2012 17:58:15
by Patrick
Clippy! I think they finally killed him in Office 2007, so unfortunately I can't test this myself.

Re: dexpot loses my windows

Posted: 25.03.2012 18:08:37
by watchmaker
The same crash in wk3+dk2, with the same addresses. How to find the module?

Re: dexpot loses my windows

Posted: 25.03.2012 19:07:33
by Patrick
Windows Event Viewer > Application.

Re: dexpot loses my windows

Posted: 25.03.2012 20:35:48
by watchmaker
event.JPG
event.JPG (33.78 KiB) Viewed 8551 times


And no more info.

Re: dexpot loses my windows

Posted: 25.03.2012 21:55:48
by Patrick
Look for an "Application Error" event, rather than "Application Popup".

Crashes on Windows XP

Posted: 26.03.2012 10:49:37
by watchmaker
No such events at all.

Re: dexpot loses my windows

Posted: 26.03.2012 22:30:49
by Patrick
Maybe you have to turn on Windows error reporting. Or use Dr. Watson (Start > Run > drwtsn32.exe) to enable crash dump generation and then send in the .dmp file.

Re: dexpot loses my windows

Posted: 26.03.2012 23:29:49
by watchmaker
Application error: dexpot.exe, v. 1.5.0.99, module user32.dll, v. 5.1.2600.2981, address 0x0000baad.

0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 64 65 78 ure dex
0018: 70 6f 74 2e 65 78 65 20 pot.exe
0020: 31 2e 35 2e 30 2e 39 39 1.5.0.99
0028: 20 69 6e 20 75 73 65 72 in user
0030: 33 32 2e 64 6c 6c 20 35 32.dll 5
0038: 2e 31 2e 32 36 30 30 2e .1.2600.
0040: 32 39 38 31 20 61 74 20 2981 at
0048: 6f 66 66 73 65 74 20 30 offset 0
0050: 30 30 30 62 61 61 64 0d 000baad.
0058: 0a .

Re: dexpot loses my windows

Posted: 27.03.2012 20:54:59
by Patrick
watchmaker wrote:Application error: dexpot.exe, v. 1.5.0.99, module user32.dll, v. 5.1.2600.2981, address 0x0000baad.

Ok. Can you confirm that the problem is fixed in build 1858?

Re: dexpot loses my windows

Posted: 27.03.2012 22:38:59
by watchmaker
I'll try this version tomorrow.

Re: dexpot loses my windows

Posted: 31.03.2012 19:28:20
by watchmaker
No crashes.