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Mozilla investigating Dexpot as cause of bug in Firefox

Posted: 10.11.2013 14:31:19
by Ruzz
"Firefox crashes while left unattended, potentially due to hooxpot.dll"
https://bugzilla.mozilla.org/show_bug.cgi?id=936784

Re: Mozilla investigating Dexpot as cause of bug in Firefox

Posted: 11.11.2013 14:35:33
by Patrick
:dex:

Let us know if any actual evidence of a connection to Dexpot comes up.

Re: Mozilla investigating Dexpot as cause of bug in Firefox

Posted: 12.11.2013 11:03:33
by nondexter
Hi,

I don't get a complete crash in Firefox, but the right-click menu of Firefox at the top window bar is not working. Previously I would get a menu with "Restore, Minimize..., Dexpot.." but not anymore. I am running Firefox 25.0 on Win7.

BR,
Jon

Re: Mozilla investigating Dexpot as cause of bug in Firefox

Posted: 12.11.2013 14:00:16
by Patrick
And this one has something to do with Dexpot?

With tabs on top, maximized Firefox windows haven't had the system menu for a while. It should still be there for non-maximized windows. Or try right-clicking on the minimize, maximize, close buttons in the top right corner.

Re: Mozilla investigating Dexpot as cause of bug in Firefox

Posted: 13.11.2013 10:20:58
by nondexter
Hi Patrick,

The system menu does, as you say, only appear for non-maximized windows. After some more testing I come to only one use case when the problem of system menu does occur and dexpot menu is not visible.

Try the following:
  1. Open Firefox window
  2. Create a new Firefox window by hitting "ctrl + n"
  3. Try right-click on top bar and see if system menu appear

I am running a multiple screen setup and I don't know if that will affect Dexpot behavior.

BR,
Jon

Re: Mozilla investigating Dexpot as cause of bug in Firefox

Posted: 13.11.2013 12:43:55
by Patrick
Wait a moment after opening the new window. It may take a few seconds for the Dexpot entry to appear in the system menu.