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Dexpot crashes without any human interaction
Posted: 31.08.2011 13:26:38
by Sam
Hi,
From a couple of week, my Dexpot is crashing multiple times a day.
Sometimes, it crashes when I have no interaction at all with my computer.
When I restart Dexpot after a crash, some softwares have rendering problems:
- Skype's windows aren't closable anymore
- Outlook displays some empty windows (reminders or new mails)
I've created a rule for Outlook reminders. Maybe this is the cause...
What can I do?
Sam
Re: Dexpot crashes without any human interaction
Posted: 31.08.2011 13:58:08
by Patrick

What are your Dexpot and Windows versions? How exactly does Dexpot crash? Is there an error message?
Re: Dexpot crashes without any human interaction
Posted: 01.09.2011 11:40:38
by sam
I'm on Windows XP Pro SP3.
There is no error message, just the Windows popup which ask for sending a report or not.
Since I de-activated the rule about my outlook alerts, it didn't crashed anymore.
Re: Dexpot crashes without any human interaction
Posted: 01.09.2011 11:42:37
by sam
I missed your question about my dexpot version : 1.5.12 build 1690
Re: Dexpot crashes without any human interaction
Posted: 02.09.2011 20:17:38
by Patrick
sam wrote:There is no error message, just the Windows popup which ask for sending a report or not.
That does qualify as a (friendly) error message. There's usually a button or link to show the technical details included in the error report.
Since I de-activated the rule about my outlook alerts, it didn't crashed anymore.
So... what exactly does the rule look like? What are the conditions and actions and which version of Outlook is it for?
Re: Dexpot crashes without any human interaction
Posted: 07.09.2011 15:10:10
by El Servas
Dexpot crashes on me fairly regularly too.
Usually i'm interacting with Microsoft Office Excel, and then it crashes out of the blue.
I know it sounds kind of weird, but I could swear it crashes after I do some selection, or click some button in Excel, like it has something to do with it.
I will take note of the error message it sends when it crashes. (I just restart dexpot and *sometimes* it crashes again after some minutes, but more often than not, it keeps working)
Dexpot Version: 1.5.12, Build 1690
Windows Version: XP SP3 (5.1 Build 2600.xpsp_sp3_gdr.101209-1647) (Spanish version, in a corporate environment)
Re: Dexpot crashes without any human interaction
Posted: 07.09.2011 16:43:20
by Sam
Hi,
Since I've deactivated the rule, it doesn't crash anymore (so no new error message, sorry).
Concerning the rule :
General:
Name: Reminder
Apply rule automatically: true
Do not apply rule to invisible windows: true
Conditions:
Window title contains Reminder
and Executable is OUTLOOK.EXE
=> (conjuction = Match all conditions)
Actions:
Copy to all desktops
Comment:
In all the cases, this rule is not really useful and totally not manageable as the reminder window stay open even once you've dismissed all the reminders. And when a new reminder comes, there the task bar is not blinking...
Re: Dexpot crashes without any human interaction
Posted: 07.09.2011 18:18:02
by El Servas
In my case, it crashed again while I was working on Excel. (Crashes related to Office's windows handling? I'm using Excel 2007, the one with the custom UI widgets/windows theming)
Anyway, here is the error message:
Unhandled exception at 0x7e3a948d in dexpot.exe: 0xC0000005: Access violation reading location 0x00864004.
Call stack location:
User32.dll!7e3a948d()
Re: Dexpot crashes without any human interaction
Posted: 07.09.2011 18:27:44
by Patrick
Please post a list of all programs running in the background.
Re: Dexpot crashes without any human interaction
Posted: 13.09.2011 23:07:45
by Guest
Quite a lot...
Here is the listing:
Process PID
System Idle Process 0
System 4
Interrupts n/a
smss.exe 588
csrss.exe 636
winlogon.exe 660
services.exe 708
svchost.exe 892
svchost.exe 980
svchost.exe 1080
Smc.exe 1152
SmcGui.exe 3272
svchost.exe 1280
svchost.exe 1296
ccSvcHst.exe 1464
spoolsv.exe 1752
svchost.exe 2004
inetinfo.exe 444
jqs.exe 464
LMabcoms.exe 512
MCTUISvr.exe 576
MCTCIDUtil.exe 4080
omtsreco.exe 604
sqlwriter.exe 1140
svchost.exe 1192
alg.exe 2588
Rtvscan.exe 4256
lsass.exe 720
explorer.exe 732
ccApp.exe 1800
NetShareMonitor.exe 3964
PowerMate.exe 4008
GoogleDesktop.exe 3600
mxvgautil.exe 1568
ch.exe 3764
AquaSnap.Daemon.exe 780
SQLManager.exe 1344
FSCapture.exe 2108
networx.exe 2128
procexp.exe 2156
tbzrcache.exe 5120
SwapScreen.exe 3268
communicator.exe 1556
OUTLOOK.EXE 3804
foobar2000.exe 2944
GoogleChromePortable.exe 5860
chrome.exe 4700
chrome.exe 3640
chrome.exe 4124
chrome.exe 2928
chrome.exe 5724
chrome.exe 820
chrome.exe 4652
chrome.exe 1968
chrome.exe 5448
chrome.exe 2064
chrome.exe 4544
chrome.exe 5620
chrome.exe 184
java.exe 3740
chrome.exe 6008
chrome.exe 5004
Uedit32.exe 4896
dexpot.exe 284
EXCEL.EXE 1492