X1 search 'signal window' showed up after dexpot install

Post any technical problems or questions you have while using or configuring Dexpot.
Bug-Tracker
aakhter
Posts: 5
Joined: 17.03.2015 02:06:29

X1 search 'signal window' showed up after dexpot install

Postby aakhter » 17.03.2015 02:21:45

Hello,

I am a new dexport user. The tool itself is running great. However, when running the tool, a new window (not seen before) has become visible on all desktops.

It appears to be from the X1 search program. It does not have window borders nor a window title. I am unable to close, minimize or move the window.

Any suggestions on how to make the X1 'signal window ' window back to hidden?

User avatar
Sebastian
Developer
Posts: 5209
Joined: 04.03.2003 14:47:54
Location: Dinslaken
Contact:

Re: X1 search 'signal window' showed up after dexpot install

Postby Sebastian » 17.03.2015 12:41:04

:dex:,

is this with X1 Search 8?
Best regards (wave)
Sebastian Brands, Dexpot GbR

aakhter
Posts: 5
Joined: 17.03.2015 02:06:29

Re: X1 search 'signal window' showed up after dexpot install

Postby aakhter » 17.03.2015 13:35:27

Correct- X1 version 8.3.2

User avatar
Sebastian
Developer
Posts: 5209
Joined: 04.03.2003 14:47:54
Location: Dinslaken
Contact:

Re: X1 search 'signal window' showed up after dexpot install

Postby Sebastian » 18.03.2015 08:50:07

:dex:,

can you attach a screenshot? Do you have 'Desktop Rules' enabled? Anything else I need to know? Unable to reproduce it on our machines here.
Best regards (wave)
Sebastian Brands, Dexpot GbR

aakhter
Posts: 5
Joined: 17.03.2015 02:06:29

Re: X1 search 'signal window' showed up after dexpot install

Postby aakhter » 18.03.2015 13:53:54

screenshots:
https://www.dropbox.com/s/8q89t6x9npzie ... 2.PNG?dl=0
https://www.dropbox.com/s/ocbk1eog61gi9 ... 1.PNG?dl=0

not sure what else could be causing it... I'm also running;

vmware workstation
it's under windows 8.1
dual monitor setup

happy to do a google hangouts if you like

aakhter
Posts: 5
Joined: 17.03.2015 02:06:29

Re: X1 search 'signal window' showed up after dexpot install

Postby aakhter » 18.03.2015 17:06:09

There was a new update for X1 (8.3.2.1 ) after installing and starting X1 (dexpot was already running), I no longer see the signal window.

Not sure if it was the new update or the X1 restart-- but seems to be suppressed for now.

Thank-you for the responsiveness-- appreciate it.


Return to “Support”

Who is online

Users browsing this forum: No registered users and 156 guests