Mozilla investigating Dexpot as cause of bug in Firefox

Post any technical problems or questions you have while using or configuring Dexpot.
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Ruzz
Posts: 2
Joined: 15.04.2012 19:22:24

Mozilla investigating Dexpot as cause of bug in Firefox

Postby Ruzz » 10.11.2013 14:31:19

"Firefox crashes while left unattended, potentially due to hooxpot.dll"
https://bugzilla.mozilla.org/show_bug.cgi?id=936784

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Patrick
Developer
Posts: 7380
Joined: 04.03.2003 14:51:26

Re: Mozilla investigating Dexpot as cause of bug in Firefox

Postby Patrick » 11.11.2013 14:35:33

:dex:

Let us know if any actual evidence of a connection to Dexpot comes up.

nondexter
Posts: 3
Joined: 12.11.2013 10:57:11

Re: Mozilla investigating Dexpot as cause of bug in Firefox

Postby nondexter » 12.11.2013 11:03:33

Hi,

I don't get a complete crash in Firefox, but the right-click menu of Firefox at the top window bar is not working. Previously I would get a menu with "Restore, Minimize..., Dexpot.." but not anymore. I am running Firefox 25.0 on Win7.

BR,
Jon

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Patrick
Developer
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Joined: 04.03.2003 14:51:26

Re: Mozilla investigating Dexpot as cause of bug in Firefox

Postby Patrick » 12.11.2013 14:00:16

And this one has something to do with Dexpot?

With tabs on top, maximized Firefox windows haven't had the system menu for a while. It should still be there for non-maximized windows. Or try right-clicking on the minimize, maximize, close buttons in the top right corner.

nondexter
Posts: 3
Joined: 12.11.2013 10:57:11

Re: Mozilla investigating Dexpot as cause of bug in Firefox

Postby nondexter » 13.11.2013 10:20:58

Hi Patrick,

The system menu does, as you say, only appear for non-maximized windows. After some more testing I come to only one use case when the problem of system menu does occur and dexpot menu is not visible.

Try the following:
  1. Open Firefox window
  2. Create a new Firefox window by hitting "ctrl + n"
  3. Try right-click on top bar and see if system menu appear

I am running a multiple screen setup and I don't know if that will affect Dexpot behavior.

BR,
Jon

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Patrick
Developer
Posts: 7380
Joined: 04.03.2003 14:51:26

Re: Mozilla investigating Dexpot as cause of bug in Firefox

Postby Patrick » 13.11.2013 12:43:55

Wait a moment after opening the new window. It may take a few seconds for the Dexpot entry to appear in the system menu.


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